GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW) | ||||||
---|---|---|---|---|---|---|
|
19:17 Sep 2, 2017 |
English to Polish translations [PRO] Bus/Financial - Internet, e-Commerce | |||||||
---|---|---|---|---|---|---|---|
|
| ||||||
| Selected response from: mike23 Poland Local time: 05:15 | ||||||
Grading comment
|
rekompensata/zadośćuczynienie Explanation: Patrz tutaj appeasement i appeasement refund: http://documentation.cs.mcom.magento.com/terminology/ |
| |
Login to enter a peer comment (or grade) |
zaspokojenie//„ugłaskanie” (niezadowolonego klienta) Explanation: Appeasement Is the action to grant some kind of discount, gift, return,… to an unsatisfied customer. It is initiated by the customer service team and could be in a form of a promocode to be applied on future purchases or a partial refund on his order. The merchant would have defined with the customer service team what are the limits and rules to apply an appeasement to his customers. Appeasement refund Refers to a partial refund executed against an order line (can be against an item, a service or the shipping cost). This is manually initiated by the customer service agent. http://documentation.cs.mcom.magento.com/terminology/ |
| |
Login to enter a peer comment (or grade) |
specjalny rabat rekompensujący / uznaniowy rabat rekompensujący (rekompensacyjny) Explanation: specjalny rabat rekompensujący --- An appeasement is a goodwill credit that can be applied to a fulfilled order where a customer has experienced difficulties but does not wish to return or exchange the items. When you issue an appeasement to a customer, you can issue it against the cost of the items in the order or against the cost of shipping associated with the order. ... Select whether the appeasement is an Amount Off or a Percentage Off the balance by choosing the appropriate radio button. Enter the appeasement amount, either as an amount or as a percentage, depending on which appeasement option has been chosen. http://docs.oracle.com/cd/E55783_02/Service.11-2/ATGCommerce... http://eng.proz.com/kudoz/english_to_polish/management/17190... -------------------------------------------------- Note added at 12 hrs (2017-09-03 07:50:17 GMT) -------------------------------------------------- Czyli jest to uznaniowy rabat przyznawany klientowi, który jest z jakiegoś powodu niezadwolony z towaru, ale który nie chce kwestionowanego produktu zwrócić czy wymienić. Aby to zrekompensować, sprzedający przyznaje klientowi, wg własnego uznania, rabat specjalny/dodatkowy obniżając albo 1) cenę produktu albo 2) koszt wysyłki ujęte w zamówieniu. Rabat może być kwotowy (amount off) albo procentowy (percentage off). |
| |
Login to enter a peer comment (or grade) |
Login or register (free and only takes a few minutes) to participate in this question.
You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.