Rodolfo Retondano Jul 29, 2022:

Hola George! Me parece que en español suena más natural algo así: "La atención que brindamos a nuestros pacientes es prioridad en XXX, por eso les proporcionamos cuidados personalizados tanto a ellos como a sus grupos de apoyo a lo largo de todo el camino". Espero te sirva!

George Rabel (asker) Jul 21, 2022:

@patinba Oops! Sorry, Patrick. Somehow I feel you are used to that. You may or may not be familiar with this character from American television.https://www.youtube.com/watch?v=ZdV3VomzKdI

George Rabel (asker) Jul 21, 2022:

@Adoración Bodoque Martínez I agree with you. That's why I used "caring for." "Interaction" was one of the options I considered, but it is neutral and lacks the positive nuance of "caring for."

Adoración Bodoque Martínez Jul 21, 2022:

@George As I suggested with my answer and dictionary definitions, I really do not think "care" means the same as "trato", not even "treatment". The noun "trato" is a synonym of "relationship", "interaction", "connection", etc.

patinba Jul 21, 2022:

@George No problem at all, Barbara is a very helpful member of the community. Cheers! (BTW, its Patrick in BA :) )

George Rabel (asker) Jul 21, 2022:

@patinba, @ Barbara Cochran, MFA I believe there is an important distinction between "patient care," which is often used instead of "treatment," and "caring for," which conveys the idea of "trato" more precisely and unequivocally than "care." I wish patinba had not removed his suggestion, because it helped me to find the solution, even though I did not use exactly what she proposed. All KudoZ answers are valuable, because they help us not only to choose what to use, but often also what not to use. I feel conflicted about awarding the KudoZ to Barbara, since Patrick offered his suggestion first. I called Solomon but he's busy...

patinba Jul 20, 2022:

@George I removed my post because I felt you had ruled out the word "care", but I certainly agree that "caring for" conveys the precise meaning you are looking for, and your solution works well.

George Rabel (asker) Jul 19, 2022:

@patinba I just thought of something that just might work, based on your suggestions. I can avoid the use of the second care by using "attention.
"Caring for our patients is a priority at XXX, that’s why we offer personalized attention that includes the patient's support groups every step of the way.

George Rabel (asker) Jul 19, 2022:

@Joseph Thanks for pointing out the issue with the article. I posted the question before fixing it. As EleoE points out, this "trato" does not refer to the medical treatment, but more to the way the institution interacts with its patients, their "bedside manners," if you will.

George Rabel (asker) Jul 19, 2022:

"care" is out... because this client uses the word interchangeably with "treatment." Actually, they use it more than treatment, and I have to be alert when people translate it as "el cuidado de X disease," because, as far as I'm concerned, in Spanish, lo que se cuida es la salud, no las enfermedades

EleoE Jul 19, 2022:

@Joseph Trato is the manner/behaviour, that's why George has difficulties.

Joseph Tein Jul 19, 2022:

I would have suggested patient "care" here but you already have cuidado translated as "care" within the same sentence. You could possibly change this cuidado to "treatment" and then use "care" for trato in the beginning of the sentence. "Personalized treatment" sounds correct and acceptable to me.

While we're at it, we would not say that they offer "a" personalized care; in English we would leave out this "a" even though the Spanish says "un". Also, I think "que incluye a los grupos de apoyo del paciente" is ambiguous. ¿Does it include the patient's [already existing] support groups? or ¿Does it include patient support groups [that the patient will participate in] as part of the personalized care they offer?

Looking at your latest comment, there are two different meanings of "un trato excelente" I received excellent treatment (in general) OR I received an excellent treatment (specific therapy aimed at the patient's condition). You have to be careful with that "un" and decide if you need to include it or if you have to leave it out because it's not natural in English!

Es lo que TU tienes que decidir, si están hablando de tratamiento médico, o si se trata del comportamiento.

George Rabel (asker) Jul 19, 2022:

Ejemplos Por ejemplo: “Recibí un trato excelente en XXX Airlines”.
“I received an excellent treatment at XXX Airlines.”
Queda claro, ¿no?
Pero si sustituímos “Airlines” con “Medical Center”, la cosa se complica.
“Recibí un trato excelente en XXX Medical Center”.
“I received an excellent treatment at Medical Center.”
¿Cómo? ¿A qué te refieres, al tratamiento médico o a la manera en que se comportaron contigo? Eso es lo que quiero evitar.

EleoE Jul 19, 2022:

Attentiveness to our patients?