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Jul 28, 2021 08:51
2 yrs ago
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English term

US-EPEQ critical

English to French Other IT (Information Technology)
Priorisation
Incoming requests are prioritized alongside all other existing requests and identified bugs.
A level of severity is determined and confirmed in consultation with business and IMIT lead.
Requests will be prioritized according to the Factors & Business Priority Level below:
Severity of the issue:
How widespread is the issue
Single to a Few Users
(Low – Medium)
Multiple Users / Units / Directorate or Branch
Medium High
Systemic -Agency Wide
(US-EPEQ critical)
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