Glossary entry

Spanish term or phrase:

el Procedimiento de tratamiento de productos no conformes y no conformidades

English translation:

(The) procedure for treatment of non-conforming products and non-conformities

Added to glossary by Sonia Maria
Sep 5, 2020 08:23
3 yrs ago
25 viewers *
Spanish term

el Procedimiento de tratamiento de productos no conformes y no conformidades

Spanish to English Marketing Business/Commerce (general) INFORMATION STATEMENT
Esta expresión hace referencia a varias herramientas que utiliza una compañía para gestionar el servicio de atención al cliente:

• Gestión eficiente del servicio de atención al cliente, incluyendo diversos mecanismos como el Proceso de Gestión de Crisis y Emergencias Alimentarias, el ***Procedimiento de tratamiento de productos no conformes y no conformidades***, Mejora Continua, APPCC (sistema de Peligros y Puntos de Control Crítico), entre otros.

Non-compliance and non-compliant product treatment procedure????

¿Alguna sugerencia?

Gracias!

Proposed translations

41 mins
Selected

(The) procedure for treatment of non-conforming products and non-conformities

According to the information I found on the web, this refers to the concept of non-conformity/non-conformance (you will find it hyphenated and without hyphen) in ISO 9000. This has to do with quality management or quality assurance systems. You can use either “non-conformace” or “non-conformity” but "non-conformance" is more commonly used.


https://www.iso-9001-checklist.co.uk/10.2-what-is-nonconform...
Nonconformity in ISO 9001
What is nonconformity in ISO 9001? Nonconformity in ISO 9001 is defined as the failure to meet one or more requirements.
When the functions of a business are not conforming to ISO 9001, there must be a solution where the problem is controlled or corrected before going forward.

What is a nonconforming product?
Under ISO 9001 guidelines, there are requirements for almost everything that goes on within a business, including the products that are designed and developed. A nonconforming product is one that does not meet one or more of the ISO regulations. In this case, the product must be identified and stopped before distribution.


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Note added at 45 mins (2020-09-05 09:08:41 GMT)
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Management of non-conformities is also widely used.
Peer comment(s):

agree Robert Copeland : the addressing/processing of non-conformities and/or complaints
4 hrs
Thank you, Robert.
disagree philgoddard : See below. English avoids repetition in a way that Spanish and other languages don't.
11 hrs
No Phil, one thing is the yardstick used to define the situation (= nonconformity), another one is the result of the situation (= the product). So no repetition, but two totally different things.//As a native who understands the source I have to disagree.
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4 KudoZ points awarded for this answer. Comment: "Thanks a lot to everybody!"
5 hrs

the procedure for dealing with nonconformities

You shouldn't reproduce the repetition of the Spanish. A nonconforming product is a nonconformity.

Alternatively, you could say "product and other nonconformities".
Peer comment(s):

agree Luis M. Sosa
5 hrs
disagree Toni Castano : There is no repetition in the Spanish source. A "nonconformity" is the failure to meet some requirements, whereas the "nonconforming product" is the outcome of that failure (= nonconformity).
6 hrs
As a native speaker of English, I would never write the sentence you've suggested.
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