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Nazwa przedmiotu na kierunku Value Chain Management na jednej z duńskich uczelni wyższych.
Opis kursu:

2.2.26 Process Consultation and Relationship, PCRV7

This 7th semester course relates to the core area Change Management. The purpose of the course is to teach the students how to work with theories on facilitation of cognitive processes and behavioural change in a change process.

2.2.26.1 Contents
The content of the course are theories on facilitation of cognitive processes and behavioural change in a change
process.

2.2.26.2 Learning objectives

Knowledge
Have knowledge about:

 process consultation
 process intervention
 active inquiry
 appreciative inquiry
 constructivism and systemic theory
 helping relationships
 interventive interviewing
 an understanding for and knowledge of the psychodynamics of helping relationships and active inquiry
 tools to facilitate process interventions in groups and on an interpersonal level

Skills
Be able to:

 apply active inquiry and listening in process consultation
 apply questioning techniques
 analyse specific process consultation
 understand and apply the psychological contract in consultation
 plan for how to facilitate group processes and personal development
 understand the psychodynamics of effective helping relationships and active inquiry
 facilitate process interventions in groups and on an interpersonal level
 apply appreciative inquiry in process consultation
 apply feedback in accordance with the consultation situation
 understand when to take on the role of coach, mentor or expert

Competencies

Have the competencies to:

 Analyse, plan and implement intervention processes for sustainable individual and organisational changes