ProZ.com Translation Forums

Export button in Transit greyed out | STAR told me to use the Super User instead of Translator setting, and it works!

Christine Kaspar (X) — Fri, 08 Nov 2019 13:27:00 +0000

Forum: Transit support
Topic: Export button in Transit greyed out
Poster: Christine Kaspar (X)
Post title: STAR told me to use the Super User instead of Translator setting, and it works!

Thanks to Geneviève, Iris, and Hans for your prompt replies. The .cod files were included in the project, nonetheless the Export button wouldn't activate.

I contacted the STAR Team in Switzerland with my issue and after some back and forth they suggested I use the user role "super user". Guess what - the buttons are active now.

Case solved!

[Edited at 2019-11-08 13:44 GMT]

Export button in Transit greyed out | Even with COD files, export isn't always possible

CafeTran Trainer — Fri, 08 Nov 2019 11:22:00 +0000

Forum: Transit support
Topic: Export button in Transit greyed out
Poster: CafeTran Trainer
Post title: Even with COD files, export isn't always possible

Even with COD files, export isn't always possible, so I have noticed several times. I'm not sure if it was a configuration problem, caused by the client.

Export button in Transit greyed out | Ask for the .cod file

Iris Kleinophorst — Fri, 08 Nov 2019 10:57:00 +0000

Forum: Transit support
Topic: Export button in Transit greyed out
Poster: Iris Kleinophorst
Post title: Ask for the .cod file

Hi Christine,

The problem is probably the missing .cod files, as Geneviève has pointed out:

[quote]Geneviève Granger wrote:

It is probably a project that has been prepared and packed by a customer, right?
If your customer did not pack the *.cod files in the project, you will not be able to export the project. [/quote]

If it is ok with the customer, you can always ask them to send you the .cod files separately and copy them into the project folder (the folder where your language pairs are). Then you should be able to export.

HTH
Iris

Export button in Transit greyed out | Thanks Hans

gayd (X) — Fri, 08 Nov 2019 05:29:00 +0000

Forum: Transit support
Topic: Export button in Transit greyed out
Poster: gayd (X)
Post title: Thanks Hans

[quote]Hans Lenting wrote:

[quote]David GAY wrote:

I also have Transit. Could you please tell me where you found the user manuals
Thank you in advance [/quote]

[url removed] [/quote]

Export button in Transit greyed out | Here

CafeTran Trainer — Fri, 08 Nov 2019 04:56:00 +0000

Forum: Transit support
Topic: Export button in Transit greyed out
Poster: CafeTran Trainer
Post title: Here

[quote]David GAY wrote:

I also have Transit. Could you please tell me where you found the user manuals
Thank you in advance [/quote]

[url removed]

Export button in Transit greyed out | I also have Transit

gayd (X) — Fri, 08 Nov 2019 02:46:00 +0000

Forum: Transit support
Topic: Export button in Transit greyed out
Poster: gayd (X)
Post title: I also have Transit

[quote]Christine Kaspar wrote:

Hi, I was just compelled to purchase Transit NXT Freelance Pro by an agency. I followed the instructions for installing it on my laptop, and I can translate and save, and pack and unpack, but I cannot export the file - the button is greyed out. I'd really like to export the file so I have a formatted version for proofreading.

I've reviewed the user manuals without finding any advice for this particular problem. It's probably a simple setting but I have no guidance from the agency. Any ideas? [/quote]

I also have Transit. Could you please tell me where you found the user manuals
Thank you in advance

Export button in Transit greyed out | Prepared project

Geneviève Granger — Thu, 07 Nov 2019 20:34:00 +0000

Forum: Transit support
Topic: Export button in Transit greyed out
Poster: Geneviève Granger
Post title: Prepared project

It is probably a project that has been prepared and packed by a customer, right?
If your customer did not pack the *.cod files in the project, you will not be able to export the project.

Export button in Transit greyed out

Christine Kaspar (X) — Thu, 07 Nov 2019 19:20:00 +0000

Forum: Transit support
Topic: Export button in Transit greyed out
Poster: Christine Kaspar (X)

Hi, I was just compelled to purchase Transit NXT Freelance Pro by an agency. I followed the instructions for installing it on my laptop, and I can translate and save, and pack and unpack, but I cannot export the file - the button is greyed out. I'd really like to export the file so I have a formatted version for proofreading.

I've reviewed the user manuals without finding any advice for this particular problem. It's probably a simple setting but I have no guidance from the agency. Any ideas?