ProZ.com Translation Forums

22find.com problem | Many thanks

Ana Vozone — Fri, 08 Feb 2013 16:45:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Ana Vozone
Post title: Many thanks

Thank you for your reply. My computer tech had to reinstall everything after having found several other viruses and malware.

I am now trying to run a very basic computer for work, and using my iPad and an old laptop to look at sites that are not work related. The risks are too high these days!

22find.com problem | An easy 22find.com removal

Jurgitita — Fri, 08 Feb 2013 12:03:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Jurgitita
Post title: An easy 22find.com removal

Hi,

I had the same problem, when my Chrome browser changed to 22find.com out of nowhere. Moreover, I had advertisements popping up. That was so annoying :( and I could not find anything related to 22find.com among programs at Control Panel. Here is what one friend of mine (he is good at computers :)) advised me: to download antivirus program that removed 22find.com automatically [url removed] After I did a scan, it found more than one malicious application (another one was called Babylon). Hope my post will be useful :)

22find.com problem | Thank you!

Ana Vozone — Tue, 29 Jan 2013 08:39:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Ana Vozone
Post title: Thank you!

Thank you, Shai!

22find.com problem | For PDFs I recmmend using Sumatra PDF or PDF X-Change Viewer

Shai Navé — Mon, 28 Jan 2013 20:23:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Shai Navé
Post title: For PDFs I recmmend using Sumatra PDF or PDF X-Change Viewer

Sumatra is little light on features, but if you only need to view PDFs and copy text out of them, it is hard to beat this little great program.
PDF X-Change Viewer is great all around (also for just viewing PDFs), and its added value is the ability to annotate, highlight and sign (using the stamp feather) the PDF file.

I have also heard good things about NitroPDF, but haven't tried it myself.

In these days and age it is a good idea to pay careful attention when installing a piece of software, some try by default to install third-party packages and toolbars that you might don't want or need (as is most often the case). On occasion those third-party addons could even cause issues. It is even a better idea to switch to portable versions of one's applications as much as possible (and both Sumatra and PDF X-Change Viewer are available in a portable version)

[Edited at 2013-01-29 09:53 GMT]

22find.com problem | Possible source of this problem

Ana Vozone — Mon, 28 Jan 2013 18:29:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Ana Vozone
Post title: Possible source of this problem

After having had to reinstall all software in my computer, I realized I was missing a programme that I had before, Foxit Reader.

While looking for the download site, I came across this article which might explain the problem I had. I hope this helps pinpoint the source of the problem.

[url removed]

Needless to say, I did not download Foxit Reader!

22find.com problem | Hi Ana

Natalie — Sun, 27 Jan 2013 11:03:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Natalie
Post title: Hi Ana

Maybe there was some other trojan in your computer, or your comp techie wanted to look as helpful as possible... however, 22find.com is not a trojan, this is simply a search page which embeds into your browser like many other similar add-ons (including Google toolbar, AVG search add-on etc.)

It builds into the browser at intentional or unintentional clicking of some link or icon which was obviously in your case.

Your thread was about Gate Scott scam, so I have moved it to the scams forum. However, as it is mostly about removal of 22find.com add-on, I am moving it to the Safe computing forum.

Natalia

[Edited at 2013-01-27 11:03 GMT]

22find.com problem | Vicious Trojan Horse

Ana Vozone — Sun, 27 Jan 2013 10:12:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Ana Vozone
Post title: Vicious Trojan Horse

This 22find.com problem was, according to my computer tech, a Trojan Horse. I am pretty sure it came with the email message I got from Scott Gale asking me to do a translation, because as soon as I closed the Word file with the text, there was this new shortcut on my desktop saying 22find.

The result of the infection was not only my browsers being hijacked, but also knowing that there was something bad inside my computer and being unable to pinpoint what it was exactly. So, the computer tech had to reinstall Windows. I am now "picking up the pieces" reinstalling Trados, Office and other software. I expect to have problems with Office, as my license was for Office 2007 and it is not available anymore at Microsoft's download section :(

So this was, to me, a pretty catastrophic episode. I do have a laptop with all my usual programmes, but truly dislike working on laptops.

Recommendations? I do not know what to say to help colleagues avoid a similar situation. I hope everything is now clean.

I feel this post should be moved to Trojan Horses or viruses, under the title 22find.com. There is quite a lot of information on the Internet about this, so it might be worth giving this bug some importance.

Many thanks, Natalie and Steve, for your help!

22find.com problem | in that case

Steve Booth (X) — Sat, 26 Jan 2013 10:15:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Steve Booth (X)
Post title: in that case

you have it somewhere on your PC and it is reinstalling itself, it's sometimes quite laborious to get rid of these things especially f you have to go into the registry, it is incredibly easy to mess this up and make a bigger mess of your PC so if you aren't confident in what you are doing in the registry best to leave it alone.

22find.com problem | Will keep you posted

Ana Vozone — Sat, 26 Jan 2013 09:04:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Ana Vozone
Post title: Will keep you posted

Thanks, Natalie and Steve. The problem was it would not uninstall. Virus or not, it is something that doesn't go away simply. Will let you know what the tech did once the computer is back. Many thanks again.

22find.com problem | as above

Steve Booth (X) — Fri, 25 Jan 2013 22:17:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Steve Booth (X)
Post title: as above

as Natalie said should work - it is not a virus but a browser hijacker, however it is also possible that there are registry keys you need to remove

can you do a system restore to an earlier date before the hijack??

if not then it will have to be regedit

that said the computer technician should be able to remove it easily enough and should be able to sort out the registry if he can't then you need to find a new computer tech

Steve

22find.com problem | Ana...

Natalie — Fri, 25 Jan 2013 21:05:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Natalie
Post title: Ana...

I am NOT telling you to reset the homepage...

Have you removed the search add-on? 22find is not a virus, it is a search engine that installs into your browser. You simply need to uninstall it.

22find.com problem | That is what I did first, when the problem appeared

Ana Vozone — Fri, 25 Jan 2013 20:46:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Ana Vozone
Post title: That is what I did first, when the problem appeared

Thank you, Natalie, that is the standard way to reset your homepages. But after trying several times this morning, I decided to take the computer to the store, where it is at this moment. The technician has so far not been able to solve the problem. That is why I am still hoping for help from Proz. Many thanks again.

22find.com problem | OK

Natalie — Fri, 25 Jan 2013 20:03:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Natalie
Post title: OK

If homepage reset does not help, please do the following:

1 - Open IE Explore
2 –Via “Tools->Internet Options”, Open “Internet Options” panel
3 – Click “General” tab
4 – Delete 22find homepage link and set a new homepage link
5 – Click “Settings” button in the “Search” area, open “Manage Add-ons” panel
6 – Remove 22find, then close “Manage Add-ons” panel
7 – Click “Apply” or “OK” on “Internet Opens” panel to save the changes

22find.com problem | Internet Explorer

Ana Vozone — Fri, 25 Jan 2013 19:56:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Ana Vozone
Post title: Internet Explorer

Internet Explorer. I have done all the steps to reset my homepages, but it does not work. If you search 22find.com on Google you will see it is a 'pest' that won't go away.

22find.com problem | First of all

Natalie — Fri, 25 Jan 2013 19:16:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Natalie
Post title: First of all

which browser do you use?

22find.com problem | Still, possible virus infection

Ana Vozone — Fri, 25 Jan 2013 19:08:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Ana Vozone
Post title: Still, possible virus infection

Thank you all for your replies. I was not worried about the scam, I was worried about the infection from [url removed]

Any ideas on how to remove this self set home page? It simply does not go away and the man atthe computer store has not yetbeen able to remove it.

Many thanks,
Ana

22find.com problem | Known scammer

Natalie — Fri, 25 Jan 2013 16:31:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Natalie
Post title: Known scammer

Hi Ana,

This is a known scam - please see
[url removed] #2082209
[url removed] #2085604

I am moving this thread to the "Scams" forum. Please be sure to read the Scams forum and the Scams alert center [url removed] - you will learn many useful things.

Natalia

22find.com problem | Virus or not?

Rolf Keller — Fri, 25 Jan 2013 16:30:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Rolf Keller
Post title: Virus or not?

[quote]Ana Vozone wrote:

A simple Word file. I opened it[/quote]

Always check incoming files for viruses. Always Use Word Viewer if you don't want to edit.

[quote]The sender's name was Gate Scott, his email was [email removed] . [/quote]

The mail could be a normal assignment, that was infected by an unrecognized malware on the sender's infected PC. So you'll have to check with the sender.

22find.com problem

Ana Vozone — Fri, 25 Jan 2013 15:30:00 +0000

Forum: Safe computing
Topic: 22find.com problem
Poster: Ana Vozone

Good afternoon.

I received this morning a very basic email asking whether I could translate a text into Portuguese. A simple Word file. I opened it and suddenly my browser lost all its homepage settings and would only show [url removed] After researching a bit, I felt it was a virus and my computer is now being cleaned at the computer store. The sender's name was Gate Scott, his email was [email removed] .

Does anyone have knowledge about this?

In any case, please beware!

Ana