ilyen gyönyörű magyar névvel illetik

Little is beautiful:)

A tekintélyelvű, haszonelvű és értékelvű mintájára.

Customer advocacy is a specialized form of customer service in which companies focus on what is best for the customer.

Az ügyfélelvűség az ügyfélkiszolgálásnak egy olyan speciális formája, amelyben a vállalat elsősorban ügyfeleinek érdekeire koncentrál.

Consumer advocacy refers to actions taken by individuals or groups to promote and protect the interests of the buying public. Historically, consumer advocates have assumed a somewhat adversarial role in exposing unfair business practices or unsafe products that threaten the welfare of the general public. Consumer advocates use tactics like publicity, boycotts, letter-writing campaigns, and lawsuits to raise awareness of issues affecting consumers and to counteract the financial and political power of the organizations they target. Since even large businesses can be visibly wounded when their mistreatment of consumers or other constituencies arouses the ire of consumer advocacy organizations, it should be obvious to small business owners that they can ill-afford to engage in business practices that might draw the attention of consumer advocates.

There are thousands of customer advocacy groups in the US., which represent customers as a group and try to protect their interests.

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Note added at 2 óra (2013-01-09 19:36:42 GMT)
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It would be nice to see the context, because as You certainly know Wiki isn’t always accurate.

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Note added at 2 óra (2013-01-09 19:37:42 GMT)
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It would be nice to see the context, because as You certainly know Wiki isn’t always accurate.

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Note added at 3 óra (2013-01-09 20:05:50 GMT)
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Sorry! I stand corrected. I was thinking about “consumer advocacy”.

A HUTERM szerint:
Consumer Protection Agency, Consumer Advocacy Organization: fogyasztói érdekvédelmi szervezet